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Returns & Refunds

We accept returns on most new, unused items within 30 days of delivery for a full refund.

If the return is due to our error (wrong or defective item), we will cover the return shipping cost.

To start a return, please contact us at info@mozsly.com with your order number and reason for return.

Our support team will reply within 1 business day with return instructions.

Returned items must be in original condition, including all packaging and accessories.

Refunds are issued after we receive and inspect the returned item and will be sent to your original payment method.

Please allow up to 4 weeks for the full refund process, though most refunds are completed sooner.

Shipping

We ship to most destinations worldwide.

Standard shipping rates apply to all orders.

• Orders ship Monday–Friday (excluding holidays)
  
• Tracking included on all shipments
  
• Some products or regions may have shipping restrictions
  

For delivery time or regional availability, please contact our support team.